Service Warranty
Our Peace-of-Mind Promise
We know painting is an investment, and homeowners deserve results that last. With our Peace-of-Mind Promise, you get more than just paint, you get a commitment to quality, durability, and service. Our warranty is designed to give you confidence that your project is protected, long after the crew leaves
Warranty Policies
We are committed to giving our customers great service and results that are backed by a warranty policy they can trust. We believe that every customer should get the best service possible, and our warranty policy shows that we're serious about this.
- Our warranty policy covers problems that come up because of mistakes in the painting process or the materials used.
- If there is a problem with the painting we do, our customers can get it fixed quickly because of our warranty policy.
- Our warranty policy is meant to give our customers peace of mind and reassurance that their money is safe when they hire us to paint.
- We stand behind our workmanship and the quality of materials used in the painting process, and our customers can trust us to deliver exceptional results that last.
- Our warranty policy is an important part of our promise to give our customers excellent service and results.
The warranty policy will be implemented:
Customers must abide by a set of guidelines in order for our warranty policy to function properly.
- Customers must have paid the full amount for our painting services in order for the warranty to be valid.
- Customers must maintain the painted surfaces according to the recommended guidelines to ensure the longevity and durability of the paintwork.
- Customers must notify us of any issues with the painted surfaces within a certain timeframe as specified in the terms and conditions of the policy.
- Customers must provide us with access to the painted surfaces if any issues arise that require our attention and resolution.
- Customers must comply with all local regulations and guidelines related to the painting process, including permits, zoning laws, and environmental regulations.
Regarding the provision of warranty services, we will do:
We will do the following to ensure our customers receive the best warranty service possible:
- Respond promptly to any warranty claims made by our customers, ensuring that their concerns are addressed and resolved as quickly as possible.
- Work closely with our customers to understand their problems, and provide clear and transparent communication throughout the warranty service process.
- Maintain ethical and respectful communication with customers regarding their warranty claims.
- Use only the highest quality paints and materials in our warranty service work, ensuring that the finished product is long-lasting and durable.
- Stand behind our warranty policy and the quality of our workmanship, ensuring that our customers receive the highest level of service and support.
The warranty does not cover:
Our warranty policy covers problems that come up because of bad work or materials used during the painting process. However, there are some things that the warranty doesn't cover. These limits may be different depending on who is giving the warranty and what the terms of the warranty are.
Our warranty policy does not cover issues that arise from normal wear and tear, such as fading or discoloration over time.
Our warranty policy does not cover any accidental damage that occurs to the painted surface, such as scratches or dents.
Our warranty does not cover damage caused by improper painting care, such as using harsh chemicals or rough cleaning tools.
Our warranty policy doesn't cover issues caused by your failure to report issues within a certain timeframe.