Our Commitment
Every residential and commercial painting project AltaVista Painting Pro completes in Carmel, Fishers, Zionsville, Westfield and the greater Indianapolis area is backed by a written 3-year warranty against workmanship defects — plus our satisfaction guarantee: we don’t leave until you’re 100% happy.
A quality paint job is an investment in your home or building, and you deserve results that last well beyond the day the crew packs up. Most painting companies in Indiana offer a one- or two-year warranty. We offer three, in writing, because we control the two things that make paint fail early: surface preparation and product quality. Our licensed, insured team preps every surface properly and applies premium Sherwin-Williams coatings exclusively, so we can stand behind the work with confidence.
This page explains exactly what the warranty covers, what it doesn’t, how to keep it valid, and how to file a claim. No fine print hidden in a contract — just clear terms you can read before you hire us.
For 3 years from the date of project completion, AltaVista Painting Pro warrants against paint failure caused by defective workmanship on the surfaces we prepared and painted.
Warranty repairs are limited to the affected areas and use the same product and color originally applied. Because paint weathers naturally over time, a perfect match to surrounding surfaces can be approached but not guaranteed.
Like every professional painting warranty, ours covers workmanship — not conditions or damage outside our control. The following are excluded:
Your warranty is automatically included with every project. To remain eligible, we simply ask that you:
The warranty applies to the original customer at the original property address and is not transferable if the home or building is sold.
Call (317) 850-8212 or email info@altavistapaintingpro.com with your name, project address, approximate completion date, and a few photos of the issue.
We’ll confirm your claim within one business day and schedule an on-site inspection at a time that works for you.
Covered repairs are scheduled promptly and completed by our own crew — no labor charge, no runaround.
A warranty is only as good as the work behind it. Here’s what makes ours easy to honor:
Whether you need exterior painting, interior painting, cabinet painting, or commercial painting, the same warranty applies.
Three years from the date your project is completed. That’s longer than the one- to two-year warranty most Indianapolis-area painters offer.
No. The warranty covers the original customer at the original property. It is not transferable to a new owner.
No. Gradual fading, chalking, and weathering are normal for any exterior coating and are not workmanship defects. Using premium Sherwin-Williams exterior paints minimizes fading, but it can’t be eliminated entirely.
Work done with customer-supplied paint is not covered. We can’t warrant products we didn’t select or verify for the surface, which is why we use Sherwin-Williams Emerald, Duration, and Cashmere exclusively.
Yes. The same 3-year workmanship warranty covers our commercial, multi-unit, and HOA painting projects.
Yes, for workmanship. Cabinets are covered against peeling or chipping caused by improper prep or application. Limewash is a mineral finish designed to weather and patina naturally, so that natural aging is not a defect — but flaking caused by improper application is covered.
Call (317) 850-8212 or email info@altavistapaintingpro.com with your address, completion date, and photos. We’ll confirm within one business day and schedule an inspection.
Have a question we didn’t answer? Visit our painting FAQ or contact us.
Get a detailed, no-pressure estimate for your home or business. Every project includes our 3-year written workmanship warranty and satisfaction guarantee.
